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Tue, 21 Feb 2023
Hospice Isle of Man has been praised for its ‘strong team working culture’ and treatment of patients in the latest report by the Care Quality Commission (CQC).
The CQC found the service to be effective, caring, responsive and well-led. However, it did not meet all of their safety standards, making 11 recommendations for improvements.
The report highlights some of the good practices at Hospice, notably the compassion and kindness of the staff. Staff respected the privacy and dignity of patients, providing emotional support, and supported patients to make decisions about their care.
Most of the recommendations for Hospice Care were around storage of equipment and ensuring all employees had completed their training and risk assessment, management and governance courses.
Since the assessment was carried out last year, several of the areas for improvement have already been addressed and assurance has been provided that further development required for the remaining recommendations will enable them to be implemented during this year.
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