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Mon, 09 Oct 2023
Manx Care will be taking over the management of Hillside Dental Practice from December 1, initially for a 12-month period.
The Care provider was made aware on October 5 that there are a number of Hillside patients who have not been recalled for an examination for two years or more, following a vacancy which left one patient list unallocated to a Dentist.
It says these patients have been able to receive emergency care only during the abovementioned period. Manx Care will endeavour to ensure patients are seen as quickly as possible once it has taken over the practice.
Manx Care will contact patients to arrange their next appointments – dental practices all have their own booking systems, and so Manx Care will need time to set up its own software before it is able to book appointments. Therefore, if individuals contact the practice trying to book appointments now, the team will be unable to do so.
The opening hours will also be similar, with emergency provision available as normal on weekends and bank holidays:
Monday – Thursday: 08:15am – 5pm
Friday: 08:30am – 1pm
The practice will be closed on November 30 and December 1 to allow for the changeover to occur. However, urgent treatment will be available on these days where required.
Anyone who is concerned about this news can contact the Manx Care Advice and Liaison Service via email mcals@gov.im or on the phone (+44 1624 642642).
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